This Returns and Exchanges Policy applies to all purchases made through the website primalbeauty.bigcartel.com.
Online purchases are valid for exchange, credit, or refund within 30 days from the ship date, provided there is a valid reason for exchange. The company reserves the right to refuse any return. Your order confirmation will be emailed to you to make returns easy and specifies the last day you have to return your merchandise by mail.
All returned or exchanged items must be must be accompanied by the Packing Slip and customs documents (if applicable).
Final sale items cannot be returned or exchanged, unless required by law.